Privacy Policy

Last updated: Aug 29, 2026

1. Introduction

Paper Genius respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, applications, and educational services.

2. Information We Collect

We may collect information you provide directly, including your name, contact details, account credentials, grade, subjects, uploaded papers, questions, and support messages.

We may also collect technical information such as your device type, browser, IP address, usage activity, and diagnostic data when you use our Services.

3. How We Use Your Information

We use your information to provide and improve our Services, personalize learning experiences, maintain your account, process payments, respond to support requests, communicate important updates, and protect the safety and integrity of Paper Genius.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to keep you signed in, remember preferences, understand how our Services are used, and improve performance. You can control cookies through your browser settings, although some features may not work correctly without them.

5. How We Share Information

We do not sell your personal information. We may share limited information with trusted service providers that help us operate the platform, process payments, host data, deliver communications, or provide customer support. We may also disclose information when required by law or necessary to protect our rights and users.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no online service or storage system can guarantee absolute security, and you are responsible for keeping your account credentials confidential.

7. Data Retention

We retain personal information only for as long as needed to provide our Services, meet legal and accounting obligations, resolve disputes, and enforce our agreements. Information may be deleted or anonymized when it is no longer required.

8. Your Rights & Choices

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also update certain account details and communication preferences directly through the Services or by contacting our support team.

9. Children’s Privacy

Paper Genius is designed for students and may be used by children with the involvement and consent of a parent, guardian, school, or other authorized adult where required. We encourage guardians to supervise children’s use of online learning services and contact us with any privacy concerns.

10. Third-Party Services

Our Services may contain links to third-party websites or integrate with external service providers. Their privacy practices are governed by their own policies, and Paper Genius is not responsible for how those third parties collect or use information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When material changes are made, we will provide appropriate notice and revise the “Last updated” date shown above.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, contact us at support@papergenius.ai.

Need help?

Contact our support team if you have questions about this Privacy Policy.

Contact Support